Mind your shoes in Thailand

Mind your shoes in Thailand

By Anne Bottjer When I arrived at my hotel in Thailand, a colleague from the human resources department accompanied me to my room. To my surprise, she took of her shoes and carefully placed them next to the entrance before she went into the chamber. Without really...
Bow along for Japanese guests

Bow along for Japanese guests

By Sofie Coldenhoff At the Front Office of Le Méridien, we have several collaborations with travel agencies. One of them is Japan to Malta. In my first week I helped with a checked-out of two Japanese women. As in the usual procedure, we asked them how their stay was...