Building empathy between the ingroup and outgroup is complicated. A large part of that complexity is distance from the lived experience. People often believe they are unquestionably part of a homogeneous identity, whether it be their country, race, or political views...
“Culture shock is the feeling of disorientation experienced by someone when they are suddenly subjected to an unfamiliar culture, way of life, or set of attitudes” (Oxford dictionary). This activity helps students understand the phenomenon of culture shock a bit...
When you are looking for a job, and are invited for a job interview, you want to make a great impression (and land that job). The internet is full with tips and tricks on how to prepare for a successful interview, but how do you prepare for a job interview in a...
Launch of the new Global Mind portal The research center Global Minds at Work in collaboration with ETIL research group is proud to announce the launch of the new Global Mind Monitor (GMM) at the 3rd Global Minds Research and Education Day on the 23rd of March 2023....
Marc de Beer (GM at Sofitel Sanya Leeman Resort) Learning the local language and cultural traditions shows that you have respect for your host country. Check out his case study about the importance of saving other’s face. https://youtu.be/mtZbRSKY1EA
Popa, D., Nechita, F., Liu, Y., & Wei Lee Chin, S. (2021). Linking positive psychology and intercultural competence by movies: Evidence from Brunei and Romania. Frontiers in Psychology, 12, 750904.
Titus Rosier (GM at W Bali Seminyak) Titus talks about spiritual life on Bali, that impacts everything he does at work. Check out his case study of cultural empathy. https://youtu.be/o7cLIAEYGog
Introduction Story Circles’ is a practical tool for developing and practicing intercultural competence. Story Circles bring people together in small groups, where they are able to share more about themselves or an experience by telling their own story based on a...
By Jeroen Bos "Germans don't have humor. They are serious and driven by achievement. They are competitive and want to be seen as a hard working nation that makes their economy thrive. A boss pays you to get your job done and not to have fun with your colleagues." The...
Alice Bouman (Vice President Operations at Aegis Living)
Having respect for cultural rituals and traditions is key if you want to connect for your staff. Check out her case study about training housekeeping staff when you do not speak their language.