Marc de Beer (GM at Sofitel Sanya Leeman Resort) Learning the local language and cultural traditions shows that you have respect for your host country. Check out his case study about the importance of saving other’s...
By Anne Bottjer When I arrived at my hotel in Thailand, a colleague from the human resources department accompanied me to my room. To my surprise, she took of her shoes and carefully placed them next to the entrance before she went into the chamber. Without really...
By Sofie Coldenhoff At the Front Office of Le Méridien, we have several collaborations with travel agencies. One of them is Japan to Malta. In my first week I helped with a checked-out of two Japanese women. As in the usual procedure, we asked them how their stay was...
By Kirsten Groenen The Aruban population has a diverse ethnical field, with many different cultures and languages. However, it is still known as “One Happy Island”. The fact that everyone lives happy with and next to each other on the island, doesn’t automatically...
By an OTC student Online collaboration between a Dutch and Japanese student I have now worked with the international exchange student for about four weeks and we have had several meetings. In these meetings there were of course some differences in our way of...
By an OTC student Arrival in Cairo In the evening of February 8, I arrived in Egypt’s capital, Cairo. I had already been searching for a lot at home about the city and all the sights, and I was really looking forward to experiencing the culture. Together with...
